Refund policy

RETURNS

Return requests must be made within 10 calendar days of confirmed delivery. Customers must contact us and receive approval before sending any item back.

Returned merchandise must be unused, uninstalled and in the same condition received. Original tags, labels, identification markings and included components must remain intact.

Returns are not accepted for:

• Installed, mounted, test-fitted or fluid-filled transmissions
• Opened, disassembled, modified or programmed items
• Electrical components, modules, sensors or programmed parts
• Custom or special-order merchandise
• Items with altered or missing identification markings
• Opened sealed products
• Products damaged after delivery
• Unauthorized returns

Return approval only authorizes shipment back to us and does not guarantee a refund.

All returns are inspected after arrival. Approved refunds are issued to the original payment method.

Original shipping charges are nonrefundable, and return shipping is the customer’s responsibility unless we shipped the wrong item or the order qualifies for a shipping-damage claim.

Damaged, incomplete or incorrect orders must be reported within 72 hours of delivery. Photos of the product, packaging, shipping label and visible damage may be required.